As an editor by day, I found myself particularly drawn to the project Stet by Sarah Gailey. The back and forth conversation happening within the comments section reflect the conversations I have with writers nearly every day. Though thankfully much of my comment conversations are generally easier to resolve.
But it raises issues I wangle with regularly about objectivity and subjectivity, and how my edits affect the author’s voice and the experience of the assumed audience. I edit content for the website of a large hospital system, and I edit all sorts of different content, but a large part of it is intended for a patient audience. I have pages and pages in my style guide about our voice and tone and how we try to meet patients where they are, with the information they need presented in a way that they will understand it (i.e., not too jargony, not too scary). But our content doesn’t exist in a vacuum; the writers are always being instructed to write about care in a way that emphasizes what makes our hospital and doctors better than other hospitals and their doctors, and the success of a page is measured in its transactionability—in page visits sure, but even more so in conversions (patients clicking through to schedule appointments). So very cynically (but accurately) you can argue that as much as we may try to write in service to patients, we are always actually writing in service to the business needs of the hospital.
And that’s what I find so powerful about this piece; it takes what may seem like generic and objective textbook-esque text and reveals what’s below that surface: real people and their lived experiences. And, as much as I don’t want to be on the side of the editor in this piece, I do appreciate that this project shows the editorial work that is almost always hidden from a final publication.
But is this procedural rhetoric, as defined by Bogost’s reading this week? The processes of editing have been revealed, and that is where the argument is being made, but we the readers are not really going through those processes. Bogost doesn’t seem to make interactivity a necessary condition for procedural rhetoric, but all of his examples have interactivity, so I admit I’m a bit confused and not entirely sure on the answer. Is it procedural because we can see the procedures in the comment bubbles? Would it be less procedural (or not procedural) if the same text was explained and presented in a linear story format? What if this were a game instead, and we could play either the role of the writer or the editor and we made the choices leading up to this outcome (or variations thereof)? That definitely feels like it would be procedural rhetoric. Are there degrees of procedural rhetoric? Or just degrees to which it is more or less effective? (I’m not really sure.)
On a completely different note, as Bogost mentions pinball as a non-persuasive game, I find myself wondering what procedural rhetoric could look like in a pinball table. I think he’s definitely right in that manufacturers and operators are interested mostly in coin drop, finding that sweet spot that keeps you interested but not able to play for too long in between needing to feed the machine more money. The technology on new tables is such that many of them have video game modes on the back screen, controlled by the flipper buttons (and sometimes extra buttons). So you could make a persuasive game in that part of a new table, the same as you could for any other videogame. But what about in the actual mechanics in the table’s playfield? It’s pretty standard that certain shots affect other parts of the table, so if you assigned different images and labels to them, you could explore cause and effect potentially. The first thing that comes to mind is what would a climate change pinball table look like? Maybe you’ve got a forest represented by drop targets, and unlike in normal pinball where you want to hit the drop targets to increase your score, hitting the drop targets decreases the oxygen levels, and if you hit all of them, then the game stops and your ball drains. But perhaps there are other shots you can hit (tied to things that could curb climate change) to replenish your forest and bring the drop targets back up? It’s definitely a simplification of a complex topic, but I’d play it! It would be a nice change of pace from the usual table themes: superheros, movies, and famous musicians.